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February 25, 2010

Dress Up

Day154.jpgRemember as a kid if you wanted to be doctor, you simply dress up as doctor and you're good to go. That simple. In real life training to be a doctor is a lot more complicated.
 
As I flew to Christchurch this morning, the Head Steward on the Jetstar flight was in training. The trainer was providing practical insights, small tips, and cautions to the trainee throughout the flight. Apart from the announcement about Australian quarantine laws on a New Zealand domestic flight, it really was real-time experiential training.
 
In Christchurch I did some one-on-one training with one of my team. Not in real-time, but still practical, small tips and cautions to help him in his role.
 
Sometimes when we think of training, we behave like we are training doctors. But training should just be simple, experiential and primarily one-on-one.
 
 
154 | 365 – Dress Up – Jayden IS a doctor, checking up on Talia.

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