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« Hamilton Airport | Main | THE LAZY EMPLOYEE »

Freightways get scanners

A post of mine at www.viewpoint.net.nz on Dean Bracewells comments to the NZ Herald about technology in Freightways

"And whilst we've been lining up to make that decision about the technology in the vans we've been focussing very heavily on ensuring we deliver our core service, which is getting packages to the right place at the right time."

The article serves as a timely reminder, well to me at least, that technology matters very little if you are not delivering your core service. In NZC's case that is providing consistency and reliability.

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