| My name is Andrew Nicol. I live in Hamilton, New Zealand. My aim is to lead and encourage organisations to vividly live People Matter. This is my blog of random thoughts. My main blog is lead2live.com, check it out. |
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This is a link to a post of mine about the two different approaches to technology between Freightways Group and Express Couriers over the last 15 years.
"Back office systems allow you to manage the business easily and free up people to focus on providing real human service to customers. "
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